Privacy Policy

Privacy Policy

Effective for: New Hongda Group Co., Ltd.
Website: https://www.chinanhd.com

New Hongda Group Co., Ltd. (“we,” “our,” or “the Company”) is committed to protecting your privacy and handling your personal data in a lawful, transparent, and secure manner. This Privacy Policy applies to all personal information we collect and process via https://www.chinanhd.com and through other channels.

1. Scope of this Policy

This policy applies to personal data collected and used in the following scenarios:

• Visiting our website;
• Submitting online forms, subscribing to newsletters, or downloading content;
• Engaging with us for business purposes (e.g., requesting quotations, placing orders);
• Participating in our marketing events, including exhibitions, promotions, and digital campaigns;
• Users accessing our services or platforms from the Middle East, Latin America, the United States, Europe, and Australia.

2. Types of Information We Collect

We may collect and process the following categories of personal information:

• Personal Identification Details: such as name, company, job title, phone number, email address, mailing address;
• Website Behavioral Data: such as IP address, browser type, session duration, page views, and referral sources;
• Device Information: such as device type, OS version, screen resolution, language settings;
• Cookies and Tracking Technologies: as further detailed in our [Cookie Policy];
• Communication Records: including email correspondence, customer service interactions, feedback, and inquiries.

3. How We Collect Information

We collect data through the following methods:

• Voluntary Submission: when you fill out forms, subscribe to newsletters, or contact us;
• Automatic Collection: through cookies and server logs when you visit our website;
• Third-party Sources: such as advertising platforms, social media, or exhibition partners;
• Cookies and Similar Technologies: to support functionality, analytics, and user recognition.

4. How We Use Your Information

We process your personal data for the following purposes:

• To respond to your inquiries, provide quotes, and deliver after-sales support;
• To send you promotional or informational content (with an option to opt out anytime);
• To process orders, deliver products/services, and handle payment transactions;
• To improve and personalize your website and product experience;
• To conduct market analysis and understand customer preferences;
• To comply with applicable legal and regulatory obligations;
• To detect and prevent fraud, unauthorized activities, or security threats.

5. Information Sharing and Disclosure

We do not sell your personal data. However, we may share your information under the following conditions:

• With Service Providers: such as hosting providers, email marketing platforms, CRM systems, and logistics partners;
• As Required by Law: to regulatory or governmental authorities (e.g., for taxation or compliance);
• Within Our Corporate Group: only when permitted under applicable laws;
• With Your Consent: to third parties when you have explicitly agreed.

6. Data Storage and Security

We store your personal data on secure servers and implement reasonable technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction. Retention periods include:

• Business contact information: retained up to five years after the end of a business relationship;
• Website behavior records: as determined by cookie settings;
• Marketing subscriptions: retained until unsubscribed;
• Other legal obligations: as specified by applicable laws.

7. Your Rights

In accordance with GDPR and other applicable laws, you have the following rights:

• Access and obtain a copy of your personal data;
• Request corrections or updates;
• Request deletion of your data (where legally applicable);
• Withdraw consent previously given for marketing or data use;
• Object to processing based on legitimate interest, including direct marketing.

You may submit requests by emailing [email protected]. We will respond within legally required timeframes.

8. Cookie Policy

Our website uses cookies to store user preferences, analyze website traffic, enhance user experience, and deliver personalized content. You can manage or disable cookies via your browser settings. Disabling cookies may limit certain functionalities.
We use CookieBot (Cybot A/S, Denmark) to manage cookie consent in compliance with GDPR. When you visit our website, CookieBot collects your consent status and stores it securely.

For more details, please refer to our full [Cookie Policy].

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page. We recommend checking this policy periodically to stay informed of any changes.

10. Contactez-nous

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:

• 📧Email: [email protected]
• 📍Headquarters: No.1 Xinhongda, Dainan Town, Xinghua City, Jiangsu Province, China
• 📍Shanghai Office: Building 1, Lane 226, Panyang Road, Minhang District, Shanghai

New Hongda Group Co., Ltd. is committed to continually improving our data protection practices to safeguard your privacy.